Chosen Tires & 24 Hours Roadside Assistance

Mo 10 months ago

I got a large nail in my tire around the corner from this shop so this was my closest option. He offered a plug but then said the nail was too big and it needed to be patched, which was $35. After the "service" was complete, my car shook so bad if I went over 60 and my tire pressure was no longer able to be detected by my car's system. Head to the dealer the next day just to find out that the guy broke my tire pressure sensor on the tire he patched and the wheel now also needed balancing. Don't waste your money here, I ended up paying a lot more by choosing to patronize this business.

Matthew Huff a year ago

I live in the neighborhood and have been to this shop several times and have recommended it to friends. However Monday night Serigne Saliou Cisse sold me a tire with nails in it. I didn’t notice until I got home. That tire was on my spare wheel and I made plans to come back Friday to have the new tire I ordered put in my wheel because Serigne Saliou Cisse said he would be working. So I waited until Friday to have the new tire put in and told Mr. Serigne about the spare tire he sold me and that it had nails. He denied it and said that I must have gotten 3 nails in the tire while driving home Monday night (1.5 miles) Needles to say his refusal to accept responsibility and own up to his mistake means I will no longer be a customer at Chosen tire and I will tell everyone I know to never go there again. I’m very disappointed because I enjoyed giving my business to this la all local shop. It is very unfortunate that one man’s poor choice can affect the business in such a negative way. I even did him the favor of paying with two transactions for the $75 he charged me for the tire. One $50 payment to the shop and another $25 to his personal cash app.

Andrew Vaziri a year ago

Avoid Chosen Tires at all costs. They quoted me $80 for installation and balancing but upcharged me to $90 after botching the job. Siri (sp?) damaged my wheel lugs with awful technique—he mounted the tire crooked, over-tightened a single bolt with an impact gun, stripped the next one, and then just gave up, leaving me with only three lug nuts. No torque wrench, no proper tools, just incompetence. When I protested the extra charge, he pressured me to pay because others were waiting, then nervously asked, "We’re good, right?" No, we’re not.

joia mercedes 2 years ago

The gentleman who helped me was awesome. He gave me a great price, tires that were high quality and looked new and fast, professional service. I will be returning to this shop for all my tires!

Monique Edwards 2 years ago

customer service was the best I’ve ever experienced in the car maintenance industry! My day was already going bad and tire issues while in rain was just the icing on top. He was very patient and helpful. He’s also super friendly. 10/10 recommend supporting this small black owned business!